Corporate and Community Development

Leadership & Management

The Critical Competencies    

Leadership Series:  Early registration all 12 classess.  That's more than 35% off regular prices-a SAVINGS of $549.
Must enroll prior to 9/12/2012.

CRN:  15337

Behavioral Interviewing & selection: Screening, Interviewing and Hiring Great Employees

It is difficult to correct or undo a poor “hire”—and it’s not enough to hire quality people. Successful interviewing and selection is dependent not only on screening in good people, but on hiring the right person for the right job. This approach to interviewing and selection maximizes the potential for linking the specific demands of the position to the skills, abilities and attitudes of potential hires.

Hours: 4

Fee: $129

 

Nothing scheduled at time.

 

Crucial Conversations: Tools for Conveying Critical  Messages When Stakes are High

When stakes are high, opinions vary, and emotions run strong, you have three choices: 1) Avoid the conversation and suffer the consequences; 2) handle the conversation badly and suffer the consequences; or 3) develop the skills required to communicate effectively when it matters most. This program, based on the research, concepts and practices addressed in the bestselling book entitled Crucial Conversations, provides you with the tools you need to step up to life's most difficult and important conversations, say what's on your mind, and achieve the positive resolutions you want.

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15325

10/17

W

 

8:30a - 12:30p 

 

LWR 

 

Establishing Performance Expectations and Conducting Performance Evaluations

It’s been said, “If you don’t know where you’re going, any path will do.” A key ingredient in establishing the foundation for strong employee performance is the ability to clearly articulate, define and communicate appropriate performance expectations. And when done correctly, performance evaluations are a key component in developing employees, updating expectations and laying out the course for future success and high performance.

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15322

9/26

8:30-12:30p 

LWR 

 

 

Giving Constructive Feedback: Coaching for Optimal Results

Constructive feedback and coaching skills allow managers and supervisors to train, guide and re-direct employees--helping them to remove barriers to optimum work performance and define and work through issues and problems that affect job performance. This fundamental leadership competency is at the heart of promoting employee success and increasing employee accountability for his or her own performance.

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15323

10/3

W

8:30a-12:30p

LWR

 

 

Managing Change: Overcoming Resistance as a Change Agent

Change is the hallmark of today’s workplace and the pace of change is accelerating more and more quickly. At its best, change can still produce uncertainty--at its worst, it can be a source of suspicion, rumor, anxiety and serve as a focal point for dissention, interpersonal and inter-group conflict. The supervisory role in managing change is particularly difficult—they are responsible not only to their own bosses, but also to the people they supervise and manage.  

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15329

 11/14

W

8:30a-12:30p 

LWR

 

 

Motivating Others: Recognition, Passion and Positive Results

Successful leaders don’t make people do things . . . they make them want to do things. But how do you motivate others? Clearly, recognition in and of itself is not enough. Even when supervisors have good intentions, recognition is frequently delivered ineffectively—compromising the effort and watering down the result. People are at their best when they have confidence in themselves, trust in their manager, and find satisfaction in their work—when they are motivated.

Hours: 4

Fee: $129

 

 

CRN

Dates

Day

Time

Site

15330

 11/28

8:30a-12:30p  LWR 

 

 

Situational Leadership: What Ken Blanchard Adds to Your Leadership Toolkit

Supervisors were once expected to be able to do the job of each and every one of their employees. That’s no longer the case. “Flattening” of organizations and being asked to do more with less have increased the necessity of delegating. The trick is not only to identify tasks for delegation, but to match those tasks to the skills, abilities, and interests of employees. This program, based on a model developed by Kenneth Blanchard, affords participants the opportunity to systematically assess employee readiness and match appropriate tasks for delegation to the abilities of their employees.

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15326

10/24

8:30a-12:30p 

LWR 

 

 

The 5 Dysfunctions of a Team and How to Overcome Them

This workshop, based on Patrick Lencioni’s highly acclaimed leadership fable, The Five Dysfunctions of a Team, outlines a powerful model and actionable steps that can be used to overcome five common problems that often prevent teams from performing at their best.

Hours: 4

Fee: $129

 

CRN

Dates

Day

Time

Site

15328

 11/7

 W

8:30a-12:30p 

LWR

 

 

The DiSC: Self and Other Awareness- Captitalizing on Elements of Personal and Professional Styles

A key ingredient in leading others is the willingness to objectively “take stock” of one’s strengths and weaknesses and to capitalize on those strengths and address developmental pitfalls and challenges. Integral to this notion is the idea that to lead others we must be able to objectively evaluate how our styles and preferences impact the behaviors and, ultimately, the performance of others. Participants in this class will learn how to evaluate their own unique leadership styles and maximize their potential for success in leading and developing the performance potential of others.  No refund once student takes assessment prior to class date.

Hours: 4

Fee: $169 *    (* fee includes individual DiSC assessment and associated reports)

 

CRN

Dates

Day

Time

Site

15324

10/10 

8:30a-12:30p 

LWR 

 

 

Welcome to Management: The Role of Leadership in Today's Organizations

The transition from front-line employee to a leadership role is rarely easy. There is often confusion or lack of clarity as to how roles and responsibilities change. The transition involves shifting time and attention from completing one’s own tasks and assignments to achieving organizational objectives through others. This course explores the fundamental responsibilities of supervisors and managers to achieve work tasks and organizational objectives through their leadership of others.

Hours: 4

Fee: $129

 

Nothing scheduled at this time.

 

 

Work With Me! Moving Yourself (and others) From Conflict to Collaboration

Changes in the workplace are putting new emphasis on the importance of collaboration. Organizations are expecting employees at all levels to work together, often across functions, to solve problems and make decisions. While collaboration commonly improves performance, it also opens up opportunities for conflict. Consequently, employees at every level of an organization need to be able to deal successfully with conflict. This unit gives participants the skills they need to capitalize on collaborative efforts and turn conflict into opportunities to achieve positive results.

Hours: 4

Fee: $129 

 

CRN

Dates

Day

Time

Site

15327

10/31

W

8:30a-12:30p

LWR

 

Leadership Secrets of Santa Claus

Hours: 4

Fee:  $129

CRN DATES DAY TIME SITE
15423 12/5 W 8:30a-12:30p LWR
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