MCC Presents Excellence In Government Awards

(Bradenton, Fla., Jan. 19, 2007) - The Manatee Community College (MCC) Institute of Government presented six Excellence in Government awards at a Jan. 17 luncheon. Award recipients were recognized for their contributions to better customer service, community outreach and contributions to efficient and innovative operations. Manatee County Tax Collector Ken Burton Jr. presented the awards.

Awards and their recipients are:

  • New Leader, Pat Crans, Palmetto office supervisor, current collections department, Manatee County Tax Collector's Office, fast-paced computer programs and handles a variety of duties.
  • Customer Service Excellence, Ronda French, current collections, Manatee County Tax Collector's Office, reduced customer waiting times by 12 percent this year and secured new systems and equipment.
  • Fiscally Responsible Innovator, Sue Sinquefield, staff auditor, delinquent collections department, Manatee County Tax Collector's Office, and the second-term president of the Florida Tourist Development Tax Association, heads the association's Tourist Tax Evader Project and makes full use of the Internet while maintaining confidentiality.
  • Customer Service Excellence, Richard Newkirk, field operations manager, City of North Port Utilities Department, is available 24/7 to meet area residents' needs and does what's necessary to resolve problems.
  • Customer Service Excellence, Deputy Shannon Snyder; Sarasota County Sheriff's Office, created a "one-man-gang" for the sheriff's Graffiti Eradication Unit. He often volunteers off-duty time to paint over vandalized areas.
  • Community Outreach, William Strollo, director, City of Palmetto Code Enforcement, led his department in aggressively identifying and resolving code infractions. A team player who leads by example, he works closely with Public Works, the Police Department and others to coordinate activities.

MCC's Institute of Government provides a variety of noncredit courses for continuing education, skills upgrading and personal development to local governments, their agencies and personnel. New courses being introduced this spring include Workplace Spanish for law enforcement, first responders and government employees, and a series of advanced leadership courses.

For more information about MCC's Institute of Government classes, visit and click on Workforce Solutions, or call David Auxier at (941) 363-7218.

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