To request GCA porter service for cleaning and supplies, please access School Dude through SCF Connect to expedite services.
http://www.scf.edu/content/portal/MySchoolBuildingInstructions.pdf Instructions for first time School Dude Requests.
GCA - Custodial Services for State College of Florida
Custodial services are provided by contract with GCA Services Group.
SCF employees a Quality Assurance Evaluator (QAE) to coordinate custodial services.
Perhaps the most important functions of the QAE are to eliminate problems and fix those that do occur. To this end it is vital that problems be reported by building occupants as soon as they are noted. This can be accomplished by contacting:
Facilities Customer Services for Bradenton and Lakewood Ranch - FACCUSS@scf.edu - 941-752-5216 or
Facilities Customer Service for Venice - VFACCUSS@scf.edu - 941-408-1534 or
QAE directly by email - email@example.com. Copy Facilities Customer Services for your campus.
The contractor sustains a monetary penalty when problems reported are confirmed by the QAE to be caused by lack of meeting the performance requirements of the contact.
The QAE inspects 100 rooms (total for the three campuses) chosen at random each month. The contractor sustains a monetary penalty for any rooms that fail to meet inspection criteria.
Routine cleaning activities are accomplished daily Monday - Friday generally beginning after classes end in the evening on each campus.
The QAE will notify building coordinators at the beginning of each month when scheduled floor care is to be performed.
Day porters provide daily service on each campus generally during the regular campus office hours. They provide quick response to spill or breakage cleanup, police heavily used common areas, restock and/or clean restrooms, etc.
Requests for non-routine cleaning should be made as specified in the QAE section above.
Custodial staff should not be asked to open locked spaces even for College staff. Contact Public Safety.
Custodial staff perform setups for events. Generally events should be scheduled with a room reservation processed through the Business Services Facilities Rental group. It is important that this be done well in advance and that setup needs are detailed on the room reservation form.